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PRODUCT-RELATED QUERIES

We're committed to sustainability and ethical practices. Many of our products are sourced from environmentally conscious suppliers and adhere to strict ethical standards.   

We provide care instructions for each product on the product page or included with the item. These instructions typically include information on washing, drying, and storing the product to ensure longevity and optimal performance.

Our warehouse receives your favorite designs every day, and we strive to make them available online as soon as possible. You can also find styles that will be available in the near future on our website. 

GENERAL QUERIES

We'll make every effort to redeliver your package! Each situation is handled individually, and we'll contact the courier to locate your package. If the original package cannot be found, a replacement will be sent to you promptly.  

Delivery times vary depending on your location and shipping method chosen. Typically, orders within India are delivered within 3-8 days. 

We will process your reimbursement once we receive your package and the returned items. The funds will appear in your account within 5-7 working days of the return being processed. All refunds will be made using the original payment method.

PAYMENT-RELATED QUERIES

We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and UPI. All transactions are securely processed to ensure your financial information remains protected.

Yes, absolutely. We utilize industry-standard encryption technology to safeguard your personal and payment information. Your data is securely transmitted and processed to protect against unauthorized access.

Unfortunately, we're unable to change the payment method once an order has been placed. If you encounter any issues with your payment, please contact our customer support team for assistance.